Iberia’s pricing and service is more like a good LCC – Low Cost Carrier, rather than the flagship airline of Spain. Hopefully with the addition of the A350s to the fleet, they will be improving their overall product.
Flying Iberia’s A350 aircraft from New York to Madrid in business offers a comfortable ride, but that’s about it. Pros: fully lie-flat seats, large IFE screens, Germaine de Capuccini amenities. Cons: apathetic service, bland food and few entertainment selections.
Overall Impression:
All in all, I can’t complain, as my flight was fine and I was able to sleep in my lie-flat seat. I would definitely fly this product again if I got a very good deal, but in most cases I’d rather grab an economy deal and save up both points and cash for a splurge on a Middle Eastern carrier or to fly business class on a longer route. If I feel like treating myself on another Iberia flight, though, premium economy will do the trick. Overall, the hard product on Iberia’s A350 is wholly adequate for a long-haul flight, but the carrier could stand to improve its food, service and general demeanor, which would make the experience a lot more pleasant for passengers who’ve spent a lot on the ticket.
More information: official Iberia Airlines website
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page updated: October 2019
some images courtesy: Iberia Airlines
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